Frequently Asked Questions
Everything you need to know about shopping with New Arrivals.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed within 5 business days of receiving the item.
How do I find the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart as sizing can vary between different styles.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order?
Yes, once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
Are your materials sustainably sourced?
At New Arrivals, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton or recycled polyester.